Who will be covered?
Confirm whether access is for you, your family or people at your workplace. Ask which individuals are eligible and what information is needed to register each person accurately.
When does access begin?
Ask Prima to confirm current service availability, the membership start date and how you will receive sign-in instructions. An enquiry or a website visit does not confirm that your membership is active.
What is included?
Check the appointment options, any usage limits and the hours of service. Ask how documents, referrals or prescriptions are handled, where clinically appropriate, and whether any separate charges apply.
What will it cost?
Request the current price and billing frequency. Confirm the renewal arrangements, minimum term, cancellation process and any applicable notice period before agreeing to join.
How will I get support?
Keep the membership contact details and the terms you agreed. For Prima GP membership questions, call 0161 826 1620. Use healthcare services for medical concerns; the membership team is there to help with access and administration.
General information from Prima GP, not individual medical advice. Service access depends on eligibility, availability and your agreed membership terms.
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